Exclusively for Beauty & Clinic Professionals

SHIPPING & RETURN

SHIPPING TIME
Generally, you should receive your product within 3-10 business days once your order is confirmed. You will receive a confirmation of shipment by email once your order is processed.
We ship orders on Wednesday and Thursday only. The order has to be placed before Monday 12pm EST in order to ship out same week.

SHIPPING RATE
We determine the shipping charges based on the item and shipping address. The shipping cost will be caculated and display during check out.

ORDER TRACKING
Tracking confirmation email will be sent to you once your order shipped. Youc an log in to your account to view your order status.

SHIPPING ADDRESS
We do not ship to P.O Box addresses.

RETURN POLICY
If you need to return a products, please contact us or email us for the appropriate return procedure.
Returns are accepted on saleable, unopened, unused products within 90 days of purchase with the original packing slip or invoice.
Your refund minus shipping and handling will be credited back to your original payment method once the return has been processed.

NON-RETURNABLE PRODUCT
The following types of product are not accepted for return:
Unsellable Product: Product that has been defaced or altered in any way may not be returned. This includes but is not limited to: price tags, stickers or other markings made with pen or marker.
Discontinued Product: Discontinued product or product in discontinued packaging may not be returned.
Seasonal Product: Product that is branded or packaged as seasonal/holiday may not be returned.
Promotional, Prepack, Intro Kit, and Free Items: For an exchange or refund to be processed, these items must be returned with the merchandise with which they were ordered. Promotional and free items may not be returned by themselves.